Reading the Body and the Voice

• Learn how to guide conversation by reading your customer’s body language or tone.

• Learn when to change your tone or body language accordingly.

• Learn how to encourage sharing (or not) based on your body language.

 

Exercises to stimulate learning throughout! 

You will role play to try out elicitation techniques. We develop realistic scenarios using your business challenges. 

 

Sales Attendee Reactions: “How did this training benefit you?”

“I will use these skills to close more deals.”

​

“I will use these skills to maximize my time with revenue generating prospects and existing customers and weed out unlikely prospects.”

​

“I like the structure used in elicitation to organize my sales calls. Too often I wing them.”

 

Our Offer

This is customized training designed to address your business needs, challenges and opportunities. 

We offer this training in-person at your site or virtually.

​

The course duration is typically a full day in-person or two half day sessions if virtual.